About Us

Discover Xaluviia

Welcome to Xaluviia.

Xaluviia is operated by Guangzhou Youdi Trading Co., Ltd., and our focus is on creating a straightforward and dependable online shopping experience for our customers.

We believe that shopping online should be clear, convenient, and easy to navigate. From exploring our products and completing an order to receiving assistance after your purchase, we aim to provide helpful information and responsive customer service throughout the process.

Our customer service team can assist with product-related questions, order details, payment inquiries, delivery updates, returns, refunds, and other shopping-related concerns. We strive to respond to customer requests as promptly as possible and provide practical assistance when needed.

Company Information

To provide customers with clear business information, our company details are listed below:

Brand Name:
Xaluviia

Legal Company Name:
Guangzhou Youdi Trading Co., Ltd.

Customer Support Email:
service@xaluviia.com

Business Address:
Room C1602, 302, Building 1, No. 5 Changxing Road, Tianhe District, Guangzhou, Guangdong, China

Telephone:
020-87011288

Customer Service

Service Hours:
Monday – Friday

Typical Response Time:
Within 24–48 business hours

Please note that response times may occasionally be extended during public holidays, major promotional events, or periods of unusually high customer inquiries.

We appreciate your patience and understanding. Our customer service team will review your request and get back to you as soon as possible.